Privacy policy

This privacy policy explains how A Lott More (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit alottmore.com or get in touch with us. We're committed to protecting your privacy and handling your data in an open and transparent way.

Who we are

A Lott More is a sole trader business based in the North West of England, providing website design and hosting services to small businesses and sole traders. Our data controller is Lottie, contactable at hello@alottmore.com or 07881 306 057.

What information we collect

We collect the following types of information:

• Contact information you provide when you email or call us, including your name, email address, phone number, and business name.
• Information you share about your business when discussing a potential project, such as your industry, requirements, and existing online presence.
• Technical data automatically collected when you visit our website, including your IP address, browser type, device information, and pages visited. This is collected by our hosting provider for security and performance purposes.
• Cookie data, where you've consented. See our cookie policy for full details.

How we use your information

We use your information for the following purposes:

• To respond to your enquiry and provide a consultation or quote.
• To deliver our services if you become a customer, including building, hosting, and supporting your website.
• To send you service-related communications about your account or website.
• To improve our website and services, based on anonymised usage data.
• To comply with our legal and regulatory obligations.

Lawful basis

Under UK GDPR, we rely on the following lawful bases for processing your personal data:

• Consent, when you submit an enquiry or accept cookies.
• Contract, when processing is necessary to deliver the services you've engaged us for.
• Legitimate interest, for limited purposes such as preventing fraud, improving our website, and responding to enquiries.
• Legal obligation, where we're required by law to retain certain records.

Who we share data with

We don't sell your personal information. We only share it with trusted third parties where necessary to deliver our services. These include:

• Vercel, our website hosting provider.
• Email and communication tools we use to respond to enquiries.
• Domain registrars, if we register a domain on your behalf as part of our service.
• Regulatory or legal authorities, where required by law.

All third parties are required to handle your data in accordance with applicable data protection laws.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes it was collected for. Enquiry data is typically held for up to 24 months unless you become a customer, in which case we keep records for the duration of the contract plus seven years for tax and legal compliance purposes.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data, subject to legal retention requirements.
• Object to or restrict our processing of your data.
• Request data portability to another provider.
• Withdraw consent at any time where consent is the lawful basis for processing.

To exercise any of these rights, email us at hello@alottmore.com. We'll respond within 30 days.

Complaints

If you're unhappy with how we've handled your data, please get in touch and we'll do our best to resolve the issue. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Changes to this policy

We may update this policy from time to time. Any material changes will be flagged clearly on this page along with the updated date at the top.

Get in touch

Questions about this privacy policy or how we handle your data? Email hello@alottmore.com or call 07881 306 057.